📄 Privacy Policy – TennisApp
This service is provided by Borakay Software SARL, operating TennisApp.
Effective Date: 08/08/2021
Last Updated:07/04/2026
1. Introduction
Welcome to TennisApp, a solution provided by Borakay Software SARL.
This Privacy Policy explains how we collect, use, and protect data when using TennisApp.
TennisApp is designed for tennis shops and sports retailers to manage their services and customer interactions.
2. Access to the Service
TennisApp is available to tennis shops and sports retailers.
Any business can request access by contacting us or booking a demo through our website:
https://www.tennisapp.fr
Accounts are provided as part of the onboarding process to ensure proper setup and configuration for each business.
3. Information We Collect
From Businesses:
- Name
- Phone number
- Email address
- Shop details (location, name, etc.)
From Customer Orders (via businesses):
- Customer name
- Contact information (e.g., phone or email if entered)
- Racket and stringing preferences
- Reel details (e.g., string brand, tension, usage tracking)
- Order history
4. How We Use the Information
We use the collected data to:
- Allow businesses to manage and fulfill stringing orders
- Send service-related notifications (e.g., order status updates) via email, SMS, or WhatsApp
- Maintain internal records for business operations
- Improve app performance and user experience
- Analyze trends and usage patterns
- Send marketing communications to businesses (opt-out available)We do not sell user or customer data.
Data is used only for service delivery, communication, and internal analysis.
Customer data is used only for service-related communication based on information provided by the business.
5. Data Sharing and Disclosure
- We do not sell or rent data to any third party
- Customer data entered by a business is only accessible to that business
- Data may be shared with trusted service providers (e.g., hosting or database providers) solely to operate the app
6. Data Ownership & Responsibility
Businesses are responsible for:
- Ensuring that customer data is accurate
- Collecting and using customer data in compliance with applicable laws
- Informing their customers when required by law
7. Data Security
We implement reasonable technical and organizational measures to protect data from unauthorized access, loss, or misuse.
8. Data Retention
We retain data only for as long as necessary to provide the service or comply with legal obligations.
9. Account Deletion
Users can request account deletion at any time from within the app or by contacting:
📧 alban@tennisapp.fr
Our team will process account deletion requests within a reasonable timeframe.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Users will be notified of material changes within the app or via email. Continued use of the app implies acceptance of the updated policy.
11. Contact Us
Email: alban@tennisapp.fr
Phone: +33 6 63 13 70 27
Website: https://www.tennisapp.fr
Company Information
Borakay Software SARL
9 rue de Seine
92100 Boulogne-Billancourt
France
Product: TennisApp